What to do with my "bricked" Twine...

Answers

• 12 Comments sorted by Votes Date Added
• Christina

  January 2013 Vote Up2Vote Down

  Email help@supermechanical.com, and we'll get you a working Twine.
• YoYo Pete

  February 2013 Vote Up0Vote Down

  Or post in http://help.supermechanical.com/ as they have gotten back with all kind of really specific technical answers to me in a day or so.

  
  

  
  
• Meteotest Informatik

  February 2013 Vote Up0Vote Down

  "I went to set it up for a new network (to be able to use it at my
  job-site); which after some hair pulling seemed to succeed. I got a
  message about needing a new firmware (which I had updated 2-3 days ago);
  and then it went dead."
  
  This is precisely what happened to me as well! I still need to check if it will power on with USB power though ... but I may also have a green doorstop
  
• Michael Kennedy

  February 2013 Vote Up0Vote Down

  Thanks Christina!
  
• Meteotest Informatik

  February 2013 Vote Up0Vote Down

  Tried USB power and new batteries .. with no luck!
  
• Dewey Kang

  February 2013 Vote Up0Vote Down

  "I went to set it up for a new network (to be able to use it at my 
  job-site); which after some hair pulling seemed to succeed. I got a 
  message about needing a new firmware (which I had updated 2-3 days ago);
  and then it went dead."

  
  

  +1 Here with me as well. I wonder if there could be any safety measures that could be placed during the firmware updates. Awaiting reply from support...
• Julián Sainz

  February 2013 Vote Up0Vote Down

  "I went to set it up for a new network (to be able to use it at my 
  job-site); which after some hair pulling seemed to succeed. I got a 
  message about needing a new firmware (which I had updated 2-3 days ago);
  and then it went dead."
  
  "Tried USB power and new batteries .. with no luck!"
  
  +1 
• don mcintyre

  February 2013 Vote Up0Vote Down

  Almost sounds like the firmware update to increase the functions (some, like vibration were advertised originally) turns it into a non-functional object.
  
  A nifty rubber green colored object, but still non-functional....
  
  
• Michael Kennedy

  May 2013 edited May 2013 Vote Up0Vote Down

  I got my replacement awhile ago, and have been busy with other things in the meantime, so it's been sitting (undisturbed) for a bit.
  
  I'm now trying to setup my new Twine; the LED flashes once (very quickly) right when I insert the second battery, and that's it. I've tried 3-sets of batteries, same result, I cannot set it up (flipping it upside down does nothing).
  
  Remove batteries, try Micro-USB... same thing, flashes once, and done. I know I was able to do this before, as I once had a functioning Twine and was able to set up rules for it.
  
  Going on the assumption that the LED is malfunctioning... I try to set it up anyway. No, neither my Netbook (or my Galaxy S3) can see the Twine network, so I'm shut down.
  
  Ugh... this was a pretty expensive experiment that only worked for a few days (for me).
  
• Christina

  May 2013 Vote Up0Vote Down

  If you'll email help@supermechanical.com, we can look into what's going on with your Twine.
• Michael Kennedy

  June 2013 Vote Up0Vote Down

  OK...
  
  I have two Twines on my account, one working, one dead.
  
  How do I get rid of the dead one???